How can organizational users be assigned to Dispatch roles?

In Dispatch, users can be assigned different roles to control their access to features and functions. Roles can be managed through the Users tab.

Adding Users to the Organization

A user must be part of an organization to be assigned roles. To add a user, do the following:

Log into Dispatch as an Administrator.
Click the “Users” tab in the left sidebar.
Tap the Add User button to add a user.

users Tab.png

IMPORTANT: The email and password used to log in determine the user’s role and associated privileges in Dispatch.

Assigning Roles

Once a user is added to the organization, a role can be assigned based on their responsibilities and required level of access. For example,

Administrator – Grants full access to Dispatch, including aircraft management, flight planning, flight release, filing, and settings. To prevent unintended changes, this role should be restricted to essential users.
Dispatch Viewer – Provides read-only access to flight plans in Dispatch.

Some roles may be grayed out if a conflicting role has already been assigned. However, certain roles can be assigned simultaneously if their functions do not overlap.

The image below shows the roles that can be assigned to organizational users.