ForeFlight Support
About ForeFlight Mobile
About ForeFlight Mobile
- ★ Pilot's Guide to ForeFlight Mobile
- ★ How much disk space will ForeFlight Mobile take up on my device?
- ★ Is ForeFlight Mobile a moving map?
- ★ What is ForeFlight Mobile?
- Amending or Cancelling Flight Plans in ForeFlight
- How to add a Remark to your flight plan in ForeFlight.
EFB Questions
About ForeFlight Passenger
ForeFlight Passenger
- ★ Passenger Guide
- What version of Passenger will work with my iOS?
- Do all devices using ForeFlight Passenger and ForeFlight Mobile have to be connected to the same Wi-Fi network?
- What flight information does ForeFlight Passenger provide?
- What will I see in ForeFlight Passenger with a Wi-Fi only iPad that does not have GPS?
- What does ForeFlight Passenger show when not connected to the Pilot's ForeFlight?
Account Questions
Passwords & Signing In
General Account Questions
- ★ How do I contact ForeFlight Pilot Support?
- How do I change the email address on my account within ForeFlight Mobile?
- Does my subscription automatically renew? How do I cancel?
- How do I know when it's time to renew?
- Can I still use the app after my subscription expires?
- I am trying to renew, but I am getting a notice to remove devices. Why?
Subscription Questions
General Subscription Questions
- ★ How do I buy a subscription to use ForeFlight Mobile?
- ★ Can I try out ForeFlight Mobile before I buy?
- ★ How many devices can I use my subscription on?
- ★ Why is my subscription showing expired even though I just purchased/renewed it?
- How do I renew my current subscription in-app?
- Can I give a ForeFlight subscription as a gift?
Pricing
- ★ If I upgrade my subscription, will I get a credit from my current subscription?
- ★ How much does ForeFlight Mobile cost to download? How much is a subscription?
- ★ How do I upgrade to ForeFlight Pro Plus if I already bought ForeFlight Basic Plus?
- How can I know what the sales tax or value-added tax (VAT) will be on my purchase?
- How long does the free trial last?
- Can I use PayPal to purchase a ForeFlight subscription?
ForeFlight USA
ForeFlight Europe
ForeFlight Canada
- ★ Do you offer a data package for Canada?
- ★ What Canadian information is available inside ForeFlight?
- ★ Are the Canadian instrument procedures geo-referenced?
- Can I have both US and Canada coverage as part of my subscription?
- Does the Canadian subscription region include VNC charts?
- Does Canadian IFR content require a separate subscription?
Synthetic Vision
Logbook
Checklist
ForeFlight Web
Account Management
- ★ How do I get a receipt for my subscription purchase from ForeFlight?
- ★ How do I remove an iPad, iPhone, or iPod from my account?
- How do I update the credit card on my account?
- How do I link my ForeFlight account with my FlightAware account?
- How do I change the email address for my account using ForeFlight on the web?
- What do "Current" and "Expired" mean under the Data and Docs columns when viewing devices in ForeFlight on the web?
ForeFlight on the Web
- ★ Where can I learn more about ForeFlight's Trip Assistant feature?
- Can I get a weather briefing and file a flight plan with ForeFlight on the web?
- How can I access ForeFlight on the web?
- How do I enter a Latitude/Longitude coordinate in a route on ForeFlight on the web?
- Why am I getting a "Map Not Available" Message in ForeFlight on the web?
- Why doesn't the Present Location button cause me to see my position on the map?
Guides & Videos
Primary Guides
Feature Guides & Supplements
- ★ Logbook in ForeFlight Mobile Guide
- ★ Weight & Balance in ForeFlight Mobile Guide
- ★ Filing with ForeFlight Mobile Guide
- User Content Importation Guide
- Performance Planning in ForeFlight Mobile Guide
- ForeFlight Mobile Legends Guide
Videos
Questions by App View
Airports
- ★ What do the colors of the Flight Category dots mean?
- ★ What do the colors of weather report (METAR) ages mean?
- ★ How can I view the Takeoff Minimums, Departure Procedure (ODP), or Diverse Vector Area?
- How can I save Airport 3D View imagery for airports not in my route (for offline viewing)?
- Where can I learn more about Airport 3D View?
- Why aren't some FAA airport diagrams geo-referenced?
Maps
- ★ Does ForeFlight Show Organized Track Systems?
- ★ How do I use the Map Touch feature?
- ★ Why is there a chart legend on the map?
- ★ How do I measure the distance between points on the map?
- ★ How do I get in-flight radar?
- ★ Why do I see a No Radar or Satellite crosshatch?
Maps > NavLog
- ★ Can I email a route from the NavLog?
- ★ How do I create a waypoint using the intersection of two VOR radials?
- ★ How do I enter a waypoint using a VOR and distance (DME)?
- ★ How do I enter an airway into the Route Editor?
- ★ How do I enter a latitude and longitude waypoint?
- How does Highest Point, Clearance, and First Strike work in the Terrain profile view?
Maps > Pack
Maps > Search & Rescue
Maps > Shape Files (KML/KMZ)
- How can I create a KML/KMZ file of user waypoints defined by a street address using Google Earth
- How do I customize the look of my waypoints in my KML shape file using Google Earth?
- How do I convert my user waypoints into a KML shape files using Google Earth?
- How do I format a KML Shape File that has a URL element in it?
- Why won't my User Map Shapes or KML/KMZ Shape file display?
- How do I import User Map Shapes, KML or KMZ Shape files?
Plates
- ★ How do I use the Annotations feature?
- ★ Why don't I see an applicable NOTAM noted on the approach plate?
- ★ How can I tell if a plate or diagram has geo-referencing?
- ★ How do I troubleshoot a geo-referencing problem?
- How do I export airport diagrams or approach plates out of ForeFlight Mobile?
- Why won't the taxi diagram automatically display upon landing?
Imagery
- Where is Imagery in the iPhone version of the app?
- Is there a way to view weather imagery when not connected to the internet?
- Why do the Prog Charts appear to be out of order or duplicated?
- What is the valid time of the long range Prog Charts?
- What is the valid time of 12 HR Probability of Precipitation (PoP) charts?
Flights
- ★ How do I get my Expected Route Notification if my 'N' number is blocked?
- ★ What is the legality of the weather briefing for FAR Part 91 operations?
- How do I interpret the Wind Chart in my Briefing?
- How can I print a Weather Briefing?
- How do I interpret the Vertical Cross Section Chart in a Graphical PDF briefing?
- How should I file VFR flight plans in Alaska?
Flights > Filing
- ★ How do I change my briefing type?
- ★ ICAO Filing with ForeFlight: Quick Reference Guide
- ★ How do I file a latitude and longitude waypoint?
- ★ What model or type designation should I use for my aircraft when filing?
- How do I File a ZFR (Z VFR to IFR) flight plan in ForeFlight Mobile?
- How do I File a YFR (Y IFR to VFR) flight plan in ForeFlight Mobile?
ScratchPads
- ★ Can I reorder the ScratchPads?
- ★ Can I send a ScratchPad to someone else?
- How do I change the name of a ScratchPad?
- Can I print my ScratchPad?
- How do I delete a ScratchPad?
- Why are my ScratchPads not syncing across my devices?
More > Downloads
- ★ Do I have to download anything on the Downloads page to use ForeFlight Mobile?
- ★ How do I set up and update my downloads?
- ★ How do I know my data is current?
- ★ Downloads - Missing Charts / Diagrams / Maps / Plates Troubleshooting
- Can ForeFlight download charts and data in the background?
- How much space do the Data-Driven Global Aeronautical Maps require to download?
More > Accounts
More > Aircraft
More > Checklist
More > Settings
More > User Content
More > Track Log
- ★ Why didn't my Track Log automatically start to record?
- ★ What is the start/stop criteria for recording Track Logs with automatic recording?
- ★ How do I view a Track Log in Google Earth on my PC?
- ★ How do I use Track Log?
- Why does my Track Log indicate it was recorded with my iOS device when I was connected to an external GPS?
- How can I import a Garmin G1000 Track Log into ForeFlight Mobile?
Performance Plan Questions
Performance Planning
- How do I adjust Start/Taxi Fuel and Reserve Fuel with Performance?
- How do I view and print a Navlog on the Flights page?
- What is the Recommended Route?
- What does “ELW” stand for?
- What are the waypoints in the NavLog that have a format that looks like “100[Waypoint ID]”?
- What is “block fuel” with Performance?
Performance Profiles
- Does ForeFlight provide preconfigured Performance Profiles for my aircraft type?
- Can I change the climb and/or descend speed schedule from what ForeFlight provides?
- How can I add a Performance profile for my aircraft model if ForeFlight does not already have one?
- How do I adjust my cruise speed and fuel burn with Performance?
- How do I transfer my performance profile from fltplan.com to ForeFlight?
Pre-Departure Clearance (PDC)
- ★ At which airports is PDC available?
- ★ Once registered, what do I need to do to receive the PDC?
- ★ Which subscription do I need to have to receive PDC?
- ★ How do I register for PDC through ForeFlight?
- How can I request a ForeFlight call sign for use with an FAA Privacy ICAO Address (PIA)?
- When should I expect to receive the PDC and how long is it valid?
JetFuelX
- ★ Is JetFuelX integrated directly into my ForeFlight Mobile app, or ForeFlight on the web?
- ★ How much of a discount will I get on fuel prices?
- ★ Does JetFuelX provide fuel card management for planes that use 100LL?
- ★ What is JetFuelX?
- ★ Are JetFuelX fuel prices shown within the ForeFlight app?
- What happens if I submit a fuel release request but then don’t fly, or don’t go to that FBO?
Runway Performance
- ★ How do I know if my aircraft is supported for runway performance calculations?
- ★ Why am I not seeing the Takeoff and Landing button on Flights?
- Does Takeoff and Landing Performance use inflight ADS-B or XM weather?
- Are Takeoff and Landing Performance calculations synced between ForeFlight Mobile and ForeFlight on the web?
- What can I do if the correct serial number range for my aircraft isn't available?
- Why am I not getting any Takeoff or Landing Performance results?
Jeppesen Questions
Jeppesen in ForeFlight
- What Airway Manuals will I get with my Jeppesen subscription?
- Jeppesen MobileFD VFR (MFD VFR) charts are not available in ForeFlight Mobile
- Why don't I have an option to view VFR charts with my linked Jeppesen subscription?
- How to download missing terminal charts after changing Jeppesen coverages
- Why won't Jeppesen enroute charts display on my device?
- Why can't all Jeppesen Terminal Charts be sent to the Map on my device?
Jeppesen Pricing & Integration
- ★ Can I link my Jeppesen Military Charting Service (JMCS) account to ForeFlight Mobile?
- What countries are included in each Jeppesen coverage?
- Mobile Flight Deck VFR (MFD VFR) replacement
- If I have linked my Jeppesen electronic chart subscription, how do I add additional Jeppesen chart coverage in ForeFlight?
- How do I purchase additional coverages/seats through Jeppesen or ForeFlight?
- How do I deactivate coverages from Jeppesen's website?
Weather
Internet Weather
- Where do you get the information for the turbulence layers?
- Where do you get the information for the icing layers?
- What is your source for MOS forecasts?
- How old is radar imagery when it is received via the internet?
- Why isn't the TEMPO part of the forcast decoded in my TAF view?
- Does ForeFlight provide Super-Cooled Liquid Droplets (SLD) threat forecast charts?
ADS-B Weather
- Are G-AIRMETs Available in ForeFlight?
- How old is radar imagery when it is received via ADS-B?
- Will the radar animate within ForeFlight using an ADS-B receiver?
- Is there ADS-B Radar coverage in the Caribbean?
- What are the weather product parameters for ADS-B weather by type of tower (radio stations)?
- What does radar resolution look like when using an ADS-B In receiver?
XM Weather
- Does XM weather support graphical winds aloft on the Maps page?
- What is the weather coverage area with the SiriusXM SXAR1?
- What is the extent of radar coverage provided by XM?
- How does the weather provided by the Garmin GDL51, GDL52, or Sirius SXAR1 compare to the weather provided by Sentry?
- What XM weather is available inside ForeFlight Mobile?
General Weather Questions
- Why is my density altitude calculation different from ForeFlight's?
- How do I understand the issuance and valid times for Graphical AIRMETs (G-AIRMETs)?
- Why can't I see AIRMET/SIGMET/CWAs on the map for Alaska?
- Why do some precipitation forecasts on prog charts have shapes that stop at state lines?
- What do the sky coverage symbols on the Maps page mean?
- How do I update the weather so I have the most recent information?
Document Management
Amazon (AWS) S3
Using the Documents Feature
- ★ How do I import my own documents?
- ★ Can I create subfolders in the Document Sync folder?
- ★ Can I view documents on my iPhone?
- How do I export a large document out of ForeFlight Mobile?
- How do I delete a document from my iPad?
- Are password protected documents supported?
DropBox
- ★ How do I link my Dropbox to ForeFlight Mobile for document management?
- ★ Will I get an update notification if I add a revised version of the same document using DropBox sync?
- Will a company firewall prevent me from using the Dropbox feature?
- Is there a ForeFlight Specific DropBox IP or URL Address I need to Unblock to use DropBox with ForeFlight?
In-App Documents
- ★ Where can I learn more about Documents in ForeFlight Mobile EFB?
- ★ What documents are included with the app?
- How do I find Visual Departure Procedures?
- Where can I find Terminal Enroute Control (TEC) routes?
- How can I view information on the back of a TAC chart or view the full VFR Flyway Planning Charts?
- How can I find information about VOR Test Facilities (VOT)?
Logbook
Simulator
Logbook Reports
Logbook Currency
General Logbook
- ★ How do I create catch up logbook entries?
- ★ Is my logbook backed up in ForeFlight?
- ★ How do I view Logbook Experience Reports?
- How do I unlock a locked logbook entry?
- How are the Out, Off, On, and In fields populated in a logbook entry?
- How can I reset my logbook?
Importing
- ★ Do you have a properly formatted sample logbook I can view?
- ★ How do I import my digital logbook?
- ★ How do I import my LogTen logbook into ForeFlight Logbook? (Using a Mac)
- ★ How do I import my LogTen logbook into ForeFlight Logbook? (iPad or iPhone)
- ★ What are the formatting requirements for each field in the Logbook template?
- ★ How do I create custom logbook fields in my logbook spreadsheet template?
Exporting
Weight & Balance
About
- ★ Where can I find the Weight and Balance feature within ForeFlight Mobile?
- ★ For which aircraft are the Weight and Balance SmartOptions interview questions available?
- ★ Will the Weight and Balance feature work for my aircraft?
- What is the maximum number of aircraft Weight & Balance profiles that I can have?
- Do you support a restricted fuel envelope in your Weight & Balance feature?
- Does your Weight & Balance feature support displaying a moment CG graph?
General
Setup
- ★ Do you have a sample complex Weight & Balance profile I could view?
- ★ What information will I need to manually complete an aircraft Weight and Balance profile?
- ★ How do I enter more limit points in my Center of Gravity envelope?
- ★ Where can I learn more about using and setting up a Weight and Balance profile for my aircraft?
- ★ Why can't I get my CG into the CG envelope at all?
- ★ What is Zero Fuel Weight?
Using
- ★ How do I share an aircraft Weight and Balance profile with another pilot?
- ★ How do I account for fuel burn within my Weight & Balance?
- How do I share a W&B profile using shared documents?
- Why won't my Weight and Balance link open?
- How do I get a PDF copy of my Loading Summary?
- How do I get a "Ground Consumption" option listed under the fuel tanks loading section?
Synthetic Vision
General Synthetic Vision
- ★ Why don't I see a runway for a particular airport with Synthetic Vision?
- ★ How do I calibrate the Stratus 2 or 2S for AHRS or Synthetic Vision?
- What is the coverage area for Synthetic Vision?
- How do I view the Attitude Indicator/Synthetic Vision view?
- What is the resolution of Synthetic Vision?
- What is the white line near the horizon within Synthetic Vision while using a Stratus 2?
ForeFlight Connect
Garmin & Garmin Connext
- ★ Can ForeFlight and Garmin avionics talk to each other?
- ★ What capabilities do Garmin systems provide ForeFlight?
- ★ What hardware do I need to connect ForeFlight Mobile to my Garmin GNS or GTN avionics?
- ★ How do I connect my Flight Stream to my iPad or iPhone via Bluetooth?
- ★ What information will the Garmin Flight Stream 110/210 provide to ForeFlight Mobile?
- What devices connect with ForeFlight?
Avidyne
- ★ Can ForeFlight and Avidyne avionics talk to each other?
- How do I connect an Avidyne IFD440/540/550 to Sentry or Stratus WiFi?
- How do I transfer my flight plan from ForeFlight to my Avidyne IFD-440/540?
- What capabilities does the Avidyne 440 or 540/550 system provide ForeFlight?
- How do I connect ForeFlight to my Avidyne IFD540 or IFD440 FMS/GPS/NAV/COMs?
- To which Avidyne systems will ForeFlight connect to?
Dynon SkyView
L-3 Lynx
- ★ Can ForeFlight and L-3 avionics talk to each other?
- How do I send you log files from my L-3 Lynx system?
- How do I turn on L-3 Lynx data logging?
- What capabilities do L-3 systems provide ForeFlight?
- When connected to a Lynx, why does the GPS Accuracy in ForeFlight Mobile sometimes show as 30m or 10 m?
- To which "Application" does the L-3 Lynx NGT-9000 WiFi Dongle need to be set to work with ForeFlight?
FreeFlight RANGR ADS-B Systems
Gogo
Satcom Direct Router
- How much data does the Satcom Direct Router use?
- Do I need a particular subscription to use my Satcom Direct Router with ForeFlight?
- How do I connect to my Satcom Direct Router?
- Can I use my Satcom Direct Router to get GPS data in ForeFlight?
- What version of ForeFlight supports the Satcom Direct Gateway?
Flight Plan Uplink (Satcom Direct or Honeywell)
- What is Flight Plan Uplink through ForeFlight?
- Which subscription plan is needed in order to sign up for Flight Plan Uplink?
- How do I sign up for Flight Plan Uplink through ForeFlight?
- What datalink service providers are compatible with Flight Plan Uplink?
- What is required to use Flight Plan Uplink through ForeFlight?
- How do I uplink my flight plan into my FMS?
Flight Simulators
- ★ What flight simulators are supported by ForeFlight?
- How do I connect to a Frasca flight simulator?
- How do I connect to an AeroFly FS 2 flight simulator?
- Can I view VATSIM traffic within ForeFlight when connected to X-Plane?
- Why does my flight simulator show that it is connected as a FreeFlight device?
- Why does my Track Log show my actual GPS position and then my simulated GPS position while using a flight simulator?
Portable ADS-B, GPS, & XM Receivers
Sentry Questions
- What do the lights on Sentry mean?
- How do I update the firmware on my Sentry receiver?
- Why does my Sentry show no internet connection when connected to the iPad or iPhone?
- How do the Scout, Sentry, Sentry Mini, and Stratus 3 compare to each other?
- How do I turn on Sentry data logging?
- How do I send you log files from my Sentry receiver?
Scout Questions
Stratus Questions
- ★ Stratus ADS-B Receiver Comparison Chart
- ★ How much does Stratus cost?
- ★ What weather products will be available while using a Stratus ADS-B receiver?
- ★ How do I connect to my Stratus?
- ★ How do I update the firmware on my Stratus receiver?
- ★ Can more than one iPad connect to Stratus?
General ADS-B Questions
- Do the Dual XGPS170, XGPS170D, or XGPS190 ADS-B receivers work with ForeFlight Mobile?
- What do "Marginal" and "Good" mean when connected to an ADS-B receiver?
- Can I activate a flight plan using cellular data when connected to a Stratus or Sentry?
- Does ForeFlight work with uAvionix devices such as the PingBuddy or PingEFB?
- Why do I occasionally get a ghost target for my ADS-B Out equipped aircraft?
- Why do some airborne ADS-B traffic targets display as diamonds instead of arrowheads?
External GPS Questions
- ★ Are external GPS receivers supported by ForeFlight?
- ★ How do I troubleshoot my external GPS (Bluetooth) that is not working?
- How do I troubleshoot my external GPS (Wi-Fi) that is not working?
- Why is my Satcom Direct Router (SDR) no longer working with ForeFlight?
- Why does my DUAL XGPS170 show a GPS accuracy of 30m?
- What does "Direct Connection" mean for bluetooth GPS devices?
Internal GPS Questions
General GPS Questions
- In what order are GPS sources prioritized for use in ForeFlight?
- What do the colors of the GPS Accuracy Instrument text mean?
- Can I perform RAIM prediction within ForeFlight Mobile?
- Can I use barometric pressure to correct the GPS altitude?
- The moving map is working correctly, but the Airplane Location Marker is not shown.
- Why can't I get good GPS position accuracy?
XM Receivers
- ★ Does ForeFlight support XM?
- ★ What hardware do I need to buy for SiriusXM Weather?
- ★ I live in outside the USA. Can I get the SXAR1 to use with ForeFlight Mobile?
- ★ Can I stream XM Radio to my iPad?
- ★ Why don't I see weather in the app when connected to SXAR1?
- How do I send you log files from my SXAR1 system?
Device Questions
Apple Watch
iPad Specific
- ★ Which model iPad should I buy?
- What is the blue GPS icon in the upper right of my iPad or iPhone?
- What accessories do you recommend to use with my iPad?
- Does the Apple Pencil work with ForeFlight Mobile?
- How can I reduce glare on my iPad?
- Will my iPad 1 work with ForeFlight Mobile?
General iPad and iPhone Questions
- ★ How do I set up my iPad for use with ForeFlight?
- ★ Do I need 3G or 4G to use ForeFlight Mobile?
- ★ How can I maximize my iPad or iPhone battery run time?
- Which iPad or iPhone will work with ForeFlight Mobile?
- Can I use my iPhone as a GPS source for my non-GPS equipped iPad when connected via a hotspot?
- Is ForeFlight Mobile EFB compatible with my mobile device?
Apple Questions
Apple ID
Purchases Made Through Apple
General Apple Questions
Miscellaneous Questions
Canada Specific Questions
Miscellaneous External Devices
- How do I check the battery charge level of my connected external portable device?
- Is ForeFlight Mobile EFB compatible with NavWorx?
- Will my Bluetooth headset be able to play audible warnings from ForeFlight Mobile?
- Will my Bose Model A20 headset work with ForeFlight Mobile audio alerts?
- Can I use a portable ADS-B Out system in my aircraft?
- Does ForeFlight Mobile work with portable ADS-B receivers other than Stratus?
Other Questions
- ★ Where can I learn more about ForeFlight's mobile Pre-Departure Clearance (PDC) and Digital Automated Terminal Information Service (D-ATIS) feature?
- How do I use the countdown or count up timer in ForeFlight Mobile?
- Where can I watch past webinars?
- How do I view upcoming webinars?
- How do I use a countdown timer with ForeFlight?
- How can I submit a feature request to ForeFlight?