If a contract fuel card on ForeFlight on the Web’s JetFuelX page displays the message “No prices imported”, it indicates that the vendor’s contract fuel price data is not being imported into the ForeFlight account. The appropriate action depends on the specific fuel vendor:
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For CAA (Corporate Aircraft Association): Ensure the CAA account is connected by clicking the Connect CAA Account button. If unable to connect, verify the login credentials on the CAA website. CAA uses case-sensitive passwords. Contact CAA for assistance with the login credentials. If the credentials are correct and the issue persists, contact ForeFlight Pilot Support for further assistance.
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For Everest and Jetex: Verify that the correct membership ID has been entered for the respective account. If unsure, contact the fuel vendor. If the membership ID is correct and the message remains, contact ForeFlight Pilot Support for further assistance.
- For all other vendors (e.g., Avfuel, EPIC, AEG, EVO): This message typically suggests an issue with the connection between JetFuelX and the vendor. Contact ForeFlight Pilot Support for assistance.
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