If you have turned the Logging switch on using the Sentry Status page, a log file will be created that contains various data messages received during flight. The contents of these files are not useful for your needs, but they can be helpful for troubleshooting by the ForeFlight Pilot Support Team.
To send us the Sentry log files that are stored on your iPad or iPhone, please follow these steps:
STEP 1. Within the ForeFlight app, go to MORE > DEVICES.
STEP 2. In the blue banner at the top, tap on the word DEVICES three times.
Tap the word DEVICES 3 times.
STEP 3. From the pop-over that appears, select an option.
Select one of the options.
STEP 4. Select the MAIL app.
Select the Mail app.
STEP 5. From the email window that appears, enter 'team@foreflight.com' in the TO field. In the subject line, enter your case number if you have one.
Enter "team@foreflight.com' in the TO field. Enter your case number in the subject line.
STEP 6. Select the SEND button.
Last Updated:
Was this article helpful?