How do I upload Diagnostic files to the Pilot Support Team?

Getting diagnostic files from your device can be helpful for troubleshooting. If the Pilot Support team has requested that you send or upload Diagnostic files, you can do so by following the steps outlined below.

- Go to the Settings page by selecting More > Settings.

- Once on the Settings page, tap "Settings" near the top of the screen 3 times in quick succession.

- If you have ForeFlight version 12.10 or later installed, tap Upload if prompted. 

- If you have ForeFlight version 12.9.1 or earlier, or you weren't prompted to Upload, you can email the diagnostic file as an attachment to In the body of the email, add "Ticket #[your ticket number]" so the Diagnostic email can be correctly associated with your open ticket. 


Step 1. Go to MORE > SETTINGS and then triple-tap the word "Settings" at the top of the screen.


Step 2 ForeFlight version 12.10 and later. Tap Upload 


Step 2 ForeFlight version 12.9.1 and earlier. Email the diagnostic file as an attachment.