Why is my subscription showing expired even though I just purchased/renewed it?

Step 1: Check your internet connection.

Open your internet browser app (Chrome, Safari, etc) and try searching for www.foreflight.com to ensure you have a good internet connection.

Step 2: Verify that you are signed in to ForeFlight Mobile.

Open ForeFlight Mobile and go to MORE > ACCOUNT on your device. This will allow ForeFlight to contact our servers and update your account info.

Step 3: Ensure your email address is correct.

Open ForeFlight Mobile and go to MORE > ACCOUNT and double-check that the email address that is listed next to FOREFLIGHT exactly matches the email address on the invoice you should have been emailed shortly after your purchase. 

 

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Image 1. Verify the correct ForeFlight Login 

Step 4: Contact the Pilot Support Team.

If the above steps do not resolve this issue, please send us an email by going to MORE > ACCOUNT and tapping the mail icon in the upper right-hand corner of the page.