Why is my subscription showing expired even though I just purchased/renewed it?

Step 1: Check your internet connection.

Open your internet browser app (Chrome, Safari, etc) and try searching for www.foreflight.com to ensure you have a good internet connection.

Step 2: Verify that you are signed in to ForeFlight Mobile.

Open ForeFlight Mobile and go to MORE > ACCOUNT on your device. This will allow ForeFlight to contact our servers and update your account info.

Step 3: Ensure your email address is correct.

Open ForeFlight Mobile and go to MORE > ACCOUNT and double-check that the email address that is listed next to FOREFLIGHT exactly matches the email address on the invoice you should have been emailed shortly after your purchase. 



Image 1. Verify the correct ForeFlight Login 

Step 4: Contact the Pilot Support Team.

If the above steps do not resolve this issue, please send us an email by going to MORE > ACCOUNT and tapping the mail icon in the upper right-hand corner of the page.